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I was told my refund had been processed but I haven't received it yet?

Your refund has been processed. Your e-mail confirmation serves as proof that your refund was processed successfully. Your refund will not appear on your statement as a credit, deposit, or new transaction. When you pay a deposit we place an authorization hold in the amount of your deposit on your method of payment. This hold appears as pending transaction from AutoBidMaster.

When a refund is processed, we void the authorization hold and your bank releases the funds, removing the pending transaction.  Please check the date of the original transaction on your account statement and confirm that the pending transaction has been removed.  If you are still showing a transaction for your security deposit, please contact your bank for additional information on their pending hold policies.

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  • Corporate Address AutoBidMaster
    6807 NE 79th ct
    Portland, OR 97218
  • Business Hours Monday - Friday
    6am - 4pm
    Pacific Time
  • Phone +1 (503) 298-4300
  • Fax +1 (888) 664-6159

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